To get better footage and prevent the issue of jello generated in the insane flight, BETAFPV specially designs the ND16 filter for SMO 4K Camera and Case V2 for Naked Camera. It also acts as a lens protector that can protect your lens while your drone meets a serious crash. Meanwhile, We also release the UV filter. It can protect the lens while you fly indoors or at dusk, providing pilots more clear footage.
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Betafpv.com offers a (30) day manufacture defect warranty, starting from the date the product(s) was delivered to the customer. If more than 30 days have passed since receiving your purchase, unfortunately we can’t offer you a refund or exchange.
For merchandise was confirmed as genuinely defective(Product Design problem & Quality issues), we will ship out a replacement free of charge directly. The consumer will not be charged any fees for approved warranty service.
In almost all cases, we will work with you to debug your issue firstly.
Each claim should have all proof of defect by mean of photo or video showing clearly the defect of the product. Please create a ticket to send us photos or video of your product, a detailed description of your issue, and a description of what you have already done to fix it. We are happy to solve any problem you may meet.
NOTE: The refund amount is limited to the purchase price of the item.
Directly Send Ticket: Create a new ticket
*We do not accept ALL kinds of returns.
*All sales are final.
Affected by Covid-19, there will be some delay in the delivery.
Note:
- Some remote address will be charged remote shipping fees according to the quotation of the logistics company.For the strict Customs Policy, countries below are not available for delivering batteries. Therefore, if you fail to purchase from our site, hope can you understand that. We'll open selling once there is a reliable logistics channel.
-India (Both drones and batteries)
-Kuwait
Estimated Shipping Time:
We provide trackable shipping service to most of the package. Please click here to reach detail information.
We cannot change shipping addresses after the order has been shipped, as the address information you enter is used as part of the fraud checks and fraud prevention. If additional fees are required to re-ship packages due to address errors, those fees may be passed on to the customer.
If you receive damaged or incorrect item(s), contact Customer Support in 5 business days with receipt of your shipment to make the necessary corrections.
* All duties and taxes are the responsibility of the customer.
While these are good quality filters, they have a bad tendency to have the glass element pop out of the filter ring. This has happened to me on an ND16 and also the UV filter. Sure, the filter ring stays on but if the glass keeps popping out, you’re forced to replace them constantly if you hit them just right after a bump apparently.
Thank you for sharing such good experience about the product. Your review is very important to us. We always listen to our customers carefully. It will help us to better improve the product. Thank you!